Journeys Through Search

CRM integration services

Every call, form, chat and payment, in the right CRM record

Leads leak in the gaps between systems: a call that never reaches the CRM, a form that sits in an inbox, an admit nobody marks as won. We connect the tools you already use to your CRM, so every lead is captured, followed up and counted.

  • Calls, forms, chats, EMRs, ads and payments, connected to one CRM
  • Two-way where it matters: leads go in, outcomes come back
  • Mapped to your fields and signed off before we build

900+ integrations completed · Salesforce partner · We sign BAAs

Full integration

What a connected stack looks like

Real client systems with the names removed. Every line is data we move. Click a system to see what it sends and receives.

Real client systems. Names removed.

Ads, website, calls and chat into your CRM (Salesforce, Zoho, etc.), out to EMR and billing, and back to the ad platforms

Four ad and traffic sources, five ways to get in touch, one secure server, the CRM, an EMR, billing, SMS, HiLite, a data warehouse, and offline conversions back to Google and Microsoft Ads.

Swipe or scroll sideways to see the whole map.

Website trafficGoogle AdsMicrosoft AdsFacebook AdsTracking cookiesLive chatWebsite formsOther chat /call / formtoolsCall trackingEmail sign-upformSecure serverGA4SalesforceSearch ConsoleBing WebmasterGoogle SheetsBigQuerySMS platformSunwave (EMR)CollaborateMD(billing)HiLiteActiveCampaignLooker Studio /Power BITrussChartsSalesforce(updated)ActiveCampaignlistsGoogle AdsconversionsMicrosoft Adsconversions
Tap or hover any system

See what it does and what it connects to, or pick a category above. Arrows show which way the data goes; two arrows mean it syncs both ways.

Free tool

Now map yours

Add your systems, connect them, and see the gaps. Download it, print it, or send it to us and we will talk it through on a free call.

Start from:

1. Add the systems you use

2. Arrange and connect

How it works
  1. Move

    Drag any system to where you want it.

  2. Connect

    Tap a system, press Connect in the bar at the top, then tap the system its data goes to.

  3. Connect several at once

    Turn on Select several, tap each one, then press Connect.

  4. Change or remove

    Tap a system, then use the panel under the map to make a line two-way, flip it, or remove it.

Scroll sideways to see the whole map.

Add your first system above, or start from an example.

Click any system to rename it, connect it, or remove it. Arrows show which way the data goes; two arrows mean it syncs both ways.

3. Save it, or send it to us

Keep it for your team:

We are Journeys Through Search, a CRM integration team with 900+ integrations completed. Send your map and we will set up a free call to talk it through: what to connect, what is leaking, and how we would fix it. Honest advice, no obligation.

Your map is saved in this browser as you go. Nothing is sent to us until you choose Send. Please list systems only, no patient or customer details.

Directory

Find your integration

Search by system or filter by CRM.

118 integration pages

EMRs and insurance verification

Admissions in the CRM, clinical in the EMR, and both kept in step.

Call tracking

Every call tied to its source and landed on the right CRM record.

Phone systems

Calls logged on the right record, click to dial, and recordings and notes where reps work.

Prospecting and lead data

Prospects from your data tools into the CRM with the source attached and no duplicates.

Web forms

Form fills become CRM leads with the source attached, not emails in an inbox.

Chat and texting

Chats and text conversations saved to the contact, so nobody starts from zero.

Ads and offline conversions

Send real customers from the CRM back to the ad platforms, so they bid on what sells.

Billing, payments and documents

Billing, payments and signed documents recorded on the right account, so revenue reports match the bank.

Team alerts and case management

Alerts in the channel your team already uses, and cases kept in step with the CRM.

Email marketing

Lists and nurture that follow the CRM, not a spreadsheet export.

Analytics and reporting

Events into GA4 and CRM data into the reports people actually read.

How we build

Integrations that keep working after launch

01

Mapped before it is built

A field-by-field mapping and a diagram of how data moves, signed off by your team before any build starts.

02

Built in a sandbox first

We build and test against a copy of your CRM, with real scenarios, before anything touches live data.

03

The source stays attached

Leads land with where they came from, so reporting and ad platforms see what actually turned into customers.

04

Built for HIPAA when you need it

For healthcare teams we sign a BAA, limit each system to the access it needs and store credentials encrypted.

Not sure where your data breaks?

A free call maps one funnel from ad click to customer and shows every place a lead can fall between systems.

Book a free call →

What clients say

900+ integrations completed
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
Jason Landver
CEO, Recovery Beach
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
Mike Kwak
On-Site Adjusting
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
Tarra Boggs
EHS & Compliance Operations Manager

How it works

From free call to live integration

  1. 01

    Free call

    We talk through your project, your systems and what you want fixed. Free advice, no obligation.

  2. 02

    3-hour starter

    Want research or a specific result first? We start with 3 hours of work and a clear deliverable: a plan, a fix or a working piece.

  3. 03

    Project quote

    Priced by project, not by the hour. A clear quote for the full build and any ongoing support. You approve before we start.

  4. 04

    Build and support

    We build in a sandbox first, test with your team, then go live and keep it running.

Questions

Which CRMs do you integrate?

Mostly Salesforce, Zoho CRM, Pipedrive and ActiveCampaign. The systems around them include call tracking, web forms, chat and texting, EMRs, ad platforms, payments and Google Sheets.

My system is not listed. Can you still connect it?

If it has an API, we can connect it. Tell us what it is on a free call and we will check what its API allows.

Is it one-way or two-way?

Whatever the process needs. Leads usually flow into the CRM, and outcomes like admits, payments or closed deals flow back to the systems and ad platforms that need them.

Do you work with healthcare data?

Yes. We sign a BAA, limit each system to the access it needs and store credentials encrypted.

How is it priced?

By project, not by the hour. The first call is free. If you want something specific first, we start with a 3-hour starter that ends in a clear deliverable. Then you get a project quote for the full build.

How long does an integration take?

It depends on the systems, fields and volume of data. You get a timeline with the quote after a free call.