Journeys Through Search

Senior living dashboardSee occupancy and every move-in on the way, community by community.

We build senior living dashboards from the occupancy and pipeline data in your CRM. Sales directors see each step from inquiry to tour to deposit to move-in, and which referral partners send families.

  • Occupancy and pipeline from the CRM
  • Inquiry to tour to deposit to move-in
  • Referral partners tracked once in the CRM
  • Built with our sister company TrussCharts

900+ integrations completed · Salesforce partner · We sign BAAs

How a senior living dashboard is fed

  1. 1
    Inquiries in the CRM

    Calls, forms and referral partner leads logged with their source

  2. 2
    The pipeline moves

    Inquiry, tour, deposit and move-in tracked as stages

  3. 3
    Occupancy kept in the CRM

    Units and residents by community

  4. 4
    One dashboard

    Occupancy, pipeline and referral partners, by community

What a senior living dashboard should answer

A sales director wants to know how full each community is, how many families are touring, and how many deposits will turn into move-ins. When occupancy and the pipeline are in the CRM, a senior living dashboard can show all of it together.

We set up the pipeline as inquiry, tour, deposit and move-in, so each family's progress is clear. Referral partners, including placement agencies, are tracked once in the CRM as a source. The dashboard reads from the CRM, not from the referral sites.

See our senior living CRM work for how the pipeline is set up. In Salesforce, much of this can live inside Salesforce dashboards. For Zoho CRM or another CRM, we build it with our sister company TrussCharts (trusscharts.com).

What's included

What senior living dashboard includes

Occupancy by community

Occupied and open units for each community, from the CRM.

Inquiry to move-in funnel

Inquiries, tours, deposits and move-ins, and where families drop off.

Tours scheduled

Upcoming tours by community and by sales counselor.

Deposits waiting to move in

Families with a deposit and the move-in still ahead.

Referral partners

Each referral partner tracked in the CRM, with the inquiries and move-ins it sends.

Lead sources

Calls, forms and ads next to referral partners, so every source is in one view.

The real thing

Senior living dashboards

We work with TrussCharts (trusscharts.com), our sister company, to build dashboards on the data we connect. Client names and locations are replaced.

  1. 1Which community is missing calls

    Answered, missed, and outbound per community. Long red bars stand out at a glance. Sorted by total calls. (example data)

  2. 2Every family still waiting for a call back

    One row per caller, newest first. The community each call came in to. Open in CTM jumps straight to the call. (example data)

Works with

Senior living CRM

The pipeline and occupancy setup behind the dashboard

Your CRM

Salesforce, Zoho CRM or another CRM whose API allows it

Call center dashboard

Calls and missed calls for each community

Marketing attribution

Tracking on every form, chat and call

TrussCharts

Our sister company, for custom hosted senior living dashboards

Piecing occupancy together from spreadsheets?

Book a free call. We look at your CRM and how each community tracks its pipeline, and sketch the senior living dashboard your team would use.

Book a free call →

What clients say

900+ integrations completed
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
Jason Landver
CEO, Recovery Beach
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
Mike Kwak
On-Site Adjusting
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
Tarra Boggs
EHS & Compliance Operations Manager

How it works

How senior living dashboard works

  1. 01

    Free call

    We look at your CRM, your communities and how families move from inquiry to move-in.

  2. 02

    Project quote

    Priced by project, not by the hour. You approve before we start.

  3. 03

    Set up the data

    Pipeline stages, occupancy and referral partners set up in the CRM.

  4. 04

    Build, test and hand over

    The dashboard built and checked against the CRM, then handed over with training.

Working with us

Senior living dashboard FAQ

Where does occupancy come from?

From the CRM. Once occupancy is kept in the CRM, the dashboard shows it by community.

Do you pull data from placement agency sites?

No. Referral partners are tracked once in the CRM as a source, and the dashboard reads from there.

Which stages does the pipeline use?

Inquiry, tour, deposit and move-in, set up as stages in the CRM.

We use Salesforce. Do we need a separate dashboard?

It depends. In Salesforce, much of this can live inside Salesforce dashboards, and we build those too. A TrussCharts dashboard suits Zoho CRM or other CRMs, and people who do not have a Salesforce license.

Do we need a data warehouse?

It depends on the case. Some dashboards read straight from the CRM and platform APIs, and others need the data landed in one place first. We tell you which after the free call.

How is it priced?

By project, not by the hour. The first call is free, and you get a project quote after it.

Related