Journeys Through Search

Business development dashboardSee which referral visits turn into admits, rep by rep.

We build business development dashboards for treatment center BD and referral reps. Each rep's calls, visits, events and emails sit next to the referrals and admits they bring in, with goals vs actual for every month.

  • Every activity type a BD rep logs, in one view
  • Goals vs actual for admits, conversion and face-to-face visits
  • Referral sources ranked by what they send and what admits
  • Built in Salesforce dashboards or with our sister company TrussCharts

900+ integrations completed · Salesforce partner · We sign BAAs

How a BD dashboard is fed

  1. 1
    Reps log activity

    Calls, video calls, face-to-face visits, drop-ins, in-person events, emails and tours, logged in the CRM

  2. 2
    Referrals tie back

    Each referral and admit is tied to its referral source and the rep who owns it

  3. 3
    One BD dashboard

    Activity, goals vs actual and referral sources, by rep and by month

What a business development dashboard should answer

A BD director wants to know if the visits are working. That means seeing what each rep did, which referral sources they worked, and what came back as referrals and admits. A business development dashboard puts activity and outcomes on the same screen.

We start in the CRM. Activity types are set up so reps can log a call, a video call, a face-to-face visit or drop-in, an in-person event, an email or a tour. Referral sources are accounts and contacts, and each referral and admit links to them. Then the dashboard reads it all together.

In Salesforce, this can live inside Salesforce dashboards, and we build those. For Zoho CRM or another CRM, or for people without a Salesforce license, we build it with our sister company TrussCharts (trusscharts.com).

What's included

What business development dashboard includes

Activity by type

Calls, video calls, face-to-face visits and drop-ins, in-person events, emails and tours, by rep.

Goals vs actual

Admits, conversion and face-to-face visits against each rep's goal for the month.

Monthly trends

Activity and admits month over month, so a slow month shows up while there is still time to act.

Referral sources

Which referral sources send referrals, which of those admit, and who owns each source.

Rep view and director view

Each rep sees their own numbers, and the director sees the whole team.

Territory view

Accounts and activity by territory, so coverage gaps are easy to spot.

EMR outcomes

Admit dates and insurance outcomes brought back into the CRM from the EMR, next to the referral.

Daily activity report

A daily list of every rep's logged activity for the manager.

The real thing

Business development dashboards

We work with TrussCharts (trusscharts.com), our sister company, to build dashboards on the data we connect. Client names and locations are replaced.

  1. 1Admits against goal

    One bar per rep. Green on target, amber and red behind. The goal maths shown in the header. (client dashboard, names replaced)

  2. 2Conversion by rep

    Admits as a share of each rep’s leads and opportunities. One bar per rep. Colour shows who is behind. (client dashboard, names replaced)

  3. 3Face-to-face against target

    In-person and virtual meetings counted. One bar per rep. Colour shows who is behind. (client dashboard, names replaced)

  4. 4Is it trending up or down

    Six charts, one per measure. A three-month average line on each. Same months across every chart. (client dashboard, names replaced)

  5. 5What the team is spending time on

    Calls, video calls, face-to-face, events, emails, and tours. One chart per activity type. Month by month. (client dashboard, names replaced)

  6. 6The month-by-month table

    Activities, contacts, opportunities, and admits. Average days in treatment. Opportunity-to-admit % for each month. (client dashboard, names replaced)

Works with

Your CRM

Salesforce, Zoho CRM or another CRM whose API allows it

Salesforce dashboards

BD dashboards built inside Salesforce

Referral management

Referral sources and partners tracked in the CRM

EMR integrations

Admit dates and insurance outcomes brought back into the CRM

TrussCharts

Our sister company, for custom hosted BD dashboards

Not sure which visits bring in admits?

Book a free call. We look at how your reps log activity and referrals today, and sketch the BD dashboard your team would use.

Book a free call →

What clients say

900+ integrations completed
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
Jason Landver
CEO, Recovery Beach
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
Mike Kwak
On-Site Adjusting
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
Tarra Boggs
EHS & Compliance Operations Manager

How it works

How business development dashboard works

  1. 01

    Free call

    We look at your CRM, how reps log activity and the questions your BD director asks.

  2. 02

    Project quote

    Priced by project, not by the hour. You approve before we start.

  3. 03

    Set up the data

    Activity types, referral sources and goals set up in the CRM, with admits tied back.

  4. 04

    Build, test and hand over

    The dashboard built and checked against the CRM, then handed over with training.

Working with us

Business development dashboard FAQ

Which activity types can it track?

Calls, video calls, face-to-face visits and drop-ins, in-person events, emails and tours. Each is a type reps pick when they log the activity.

Can it show goals vs actual?

Yes. Admits, conversion and face-to-face visits against each rep's goal, by month.

Can it show admits from the EMR?

Yes. Once EMR data such as admit dates and insurance outcomes is brought back into the CRM, the dashboard shows it next to the referral and the rep.

We use Salesforce. Do we need a separate dashboard?

It depends. In Salesforce, much of this can live inside Salesforce dashboards, and we build those too. A TrussCharts dashboard suits Zoho CRM or other CRMs, and people who do not have a Salesforce license.

Do we need a data warehouse?

It depends on the case. Some dashboards read straight from the CRM and platform APIs, and others need the data landed in one place first. We tell you which after the free call.

Do you sign a BAA?

Yes. We sign BAAs for healthcare work.

How is it priced?

By project, not by the hour. The first call is free, and you get a project quote after it.

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