Journeys Through Search

ModMed Zoho CRM integrationBook in ModMed from Zoho, and see which inquiries became visits.

Patients reach your locations by phone, web form and chat, and the front desk books them in ModMed. We connect the two both ways: new patients and appointments are created in ModMed from the Zoho CRM record, and appointment status and revenue come back from ModMed into Zoho, onto the record where the inquiry started.

  • New patients and appointments created in ModMed from Zoho CRM
  • Appointment status brought from ModMed into Zoho
  • Revenue from ModMed on the same record
  • Inquiries by location and source. We sign a BAA.

900+ integrations completed · We sign BAAs

ModMed
Zoho CRM
ModMed → Zoho CRM
  • • Appointment status
  • • Revenue
Zoho CRM → ModMed
  • • New patient
  • • New appointment

Booked in one system, tracked in another

Without an integration, the front desk types each new patient into ModMed by hand, and Zoho does not show whether the patient booked, came in or brought in revenue. Marketing cannot tell which campaigns fill the schedule, and owners cannot compare locations on the same numbers.

What it does

What the ModMed Zoho CRM integration handles

01

Book in ModMed from Zoho

New patients and new appointments are created in ModMed from the Zoho CRM record, so nobody types them in twice.

02

Appointment status in Zoho

Appointment status comes back from ModMed into Zoho, so the record shows whether the inquiry became a visit.

03

Revenue on the record

Revenue from ModMed is brought into Zoho, so each inquiry shows what it was worth.

04

Inquiries matched to appointments

Appointments are tied back to the inquiry that started them, by location and source.

05

Reports by location

Inquiries, appointments and revenue by source and location, with locations compared on the same numbers.

06

Results sent to Google Ads

Booked appointments or revenue sent back to Google Ads as offline conversions, by campaign and location.

Try it: connect two systems

Click and drag the blue plug back, then let go to connect ModMed to Zoho CRM.

Aiming

Data that flows

ModMed Zoho CRM integration: both directions, field by field

Zoho CRM → ModMed
  • New patient
    Created in ModMed from the Zoho record
  • New appointment
    Booked in ModMed from Zoho
ModMed → Zoho CRM
  • Appointment status
    On the record where the inquiry started
  • Revenue
    By location and by source

See your own ModMed + Zoho CRM map

A free call maps your fields and data flow, so you see exactly what the integration would do before anything is built.

Book a free call →

Built for real life

ModMed Zoho CRM integration: the hard parts, already solved

More than one location

Each inquiry, appointment and revenue figure carries its location, so practice managers see their own numbers.

Inquiry to visit

Appointment status sits on the same record as the call, form or chat, so reports show inquiry to visit by source.

Revenue by campaign

Revenue from ModMed is tied to the lead source that started it, so each campaign is judged on what it brought in.

Fields agreed before the build

A field mapping document between Zoho CRM and ModMed, signed off by your team and yours to keep.

Patient data kept secure

We sign a BAA, each system gets the access it needs and no more, and logins are stored securely, never exposed to the browser.

What clients say

900+ integrations completed
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
Jason Landver
CEO, Recovery Beach
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
Mike Kwak
On-Site Adjusting
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
Tarra Boggs
EHS & Compliance Operations Manager

How it works

How the ModMed Zoho CRM integration goes live

  1. 1

    Book a free call

    We walk one patient from the first call to the visit, and look at what your team needs to send to ModMed and get back from it.

  2. 2

    Field mapping

    A field mapping document for patients, appointments, appointment status, revenue and locations, signed off by your team before we build.

  3. 3

    Build and test

    The integration built and tested with sample records before it touches live patients.

  4. 4

    Train and go live

    Training for your team, then go live with support.

Working with us

  • US and overnight hours

    Our teams cover all hours, so work keeps moving after your day ends.

  • AI agents in the workflow

    We use AI agents in development and content creation, on a HIPAA-compliant Claude Enterprise license, so builds move faster.

  • 900+ integrations completed

    We have done this before, and it shows in how we plan and test.

  • Free call first

    Honest advice before any work starts, even if you never hire us.

Who the ModMed Zoho CRM integration is for

  • Multi-location specialty practices using Zoho CRM and ModMed
  • Allergy, dermatology, ENT, gastroenterology, OBGYN and ophthalmology practices
  • Orthopedics, pain management, plastic surgery, podiatry and urology practices
  • Front desks typing new patients into ModMed by hand
  • Marketing teams that need inquiries tied to visits and revenue

ModMed Zoho CRM integration FAQ

Is it two-way?

Yes. New patients and appointments are created in ModMed from Zoho CRM, and appointment status and revenue come back from ModMed into Zoho.

What do you bring back from ModMed?

Appointment status and revenue, so Zoho shows which inquiries became visits and what they were worth.

Can we see results by location?

Yes. Inquiries, appointments and revenue are tracked by location and source.

Can results go back to Google Ads?

Yes. Booked appointments or revenue can be sent back to Google Ads as offline conversions.

Is this a ModMed product?

No. It is an integration we build and set up for your Zoho CRM.

Do you sign a BAA?

Yes. We sign a BAA, limit each system to the access it needs, and store logins securely, never exposed to the browser.

How is it priced?

By project, not by the hour. The first call is free, and you get a project quote after it.

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