Heymarket Zoho integrationEvery team inbox conversation on the right Zoho CRM record
Your team texts in Heymarket and works leads in Zoho CRM. We connect them through the Heymarket API and webhooks and the Zoho CRM API, so texts are logged on the lead or contact, new numbers become leads, and opt-in status stays in step on both sides.
- Heymarket texts logged on the lead or contact in Zoho CRM
- Inbound texts matched by phone number, or created as new leads
- Opt-in and opt-out kept in the Approved to SMS field
- Texts sent from Zoho CRM, checked against opt-in first
900+ integrations completed · We sign BAAs
- • Inbound and outbound texts
- • Text from a new number
- • Opt-out
- • Text from the record
- • Workflow text
- • Contact details and opt-in
Conversations in the inbox, leads in the CRM
When texts stay in Heymarket, the Zoho CRM record does not show them. The next rep cannot see what was said, a text from a new number has no lead behind it, and an opt-out in Heymarket does not reach the record your workflows read.
What it does
What the Heymarket Zoho integration handles
Texts on the record
Heymarket messages, in and out, saved on the matching lead or contact in Zoho CRM, next to calls and notes.
Leads from inbound texts
A text from a number Zoho CRM does not know creates a lead, so the inquiry has an owner.
Opt-in and opt-out synced
Opt-outs in Heymarket update the Approved to SMS field in Zoho CRM, and opt-ins recorded in Zoho can be passed to Heymarket.
Send from Zoho CRM
A send window on the record sends through Heymarket. It checks Approved to SMS before the text goes out.
Workflow texts
Zoho CRM workflows send a Heymarket text when a lead is created or a stage changes, through a Deluge function.
Inboxes by team
Texts routed to the Heymarket inbox for the team that owns the lead, with the intro message set to match.
Source on the lead
Leads created from texts carry a source field, so texting shows up in your Zoho CRM reports.
Try it: connect two systems
Click and drag the blue plug back, then let go to connect Heymarket to Zoho CRM.
AimingData that flows
Heymarket Zoho integration: both directions, field by field
- Inbound and outbound textsLogged on the matching lead or contact
- Text from a new numberCreates a lead with a source field
- Opt-outClears Approved to SMS on the record
- Text from the recordSent after the opt-in check
- Workflow textSent when a Zoho CRM rule fires
- Contact details and opt-inName, phone and consent for the Heymarket contact
See your own Heymarket + Zoho CRM map
A free call maps your fields and data flow, so you see exactly what the integration would do before anything is built.
Built for real life
Heymarket Zoho integration: the hard parts, already solved
No consent, no send
If Approved to SMS is not checked, the send window and workflow texts stop before anything reaches Heymarket.
Phone number formats
Numbers are normalized before matching, so a reply lands on the existing lead and does not create a second one.
Opt-out from a text
When a contact replies to opt out, the Zoho CRM record is updated, so the next workflow does not text them.
Number registration
We help with the registration work for your sending numbers. Approval is up to the carriers.
What clients say
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
How it works
How the Heymarket Zoho integration goes live
- 1
Free call
We look at how your team texts today, the texting tool you use, and what needs to land in Zoho CRM.
- 2
Mapping
Which records texts land on, which numbers send, which fields carry over, and how consent is recorded, agreed before anything is built.
- 3
Build and test
Built in Zoho CRM and tested with real texts in and out before your team relies on it.
- 4
Go live
Running in the background, with support if anything changes.
Working with us
US and overnight hours
Our teams cover all hours, so work keeps moving after your day ends.
AI agents in the workflow
We use AI agents in development and content creation, on a HIPAA-compliant Claude Enterprise license, so builds move faster.
900+ integrations completed
We have done this before, and it shows in how we plan and test.
Free call first
Honest advice before any work starts, even if you never hire us.
Who the Heymarket Zoho integration is for
- Teams texting in Heymarket and working leads in Zoho CRM
- Admissions and sales teams with shared team inboxes
- Managers who want every text saved next to calls and notes
Heymarket Zoho integration FAQ
How do Heymarket and Zoho CRM connect?
Through the Heymarket API and webhooks and the Zoho CRM API, built around your modules and fields.
Will texts show up on the Zoho CRM record?
Yes. Texts in and out are saved on the lead or contact they belong to.
What happens with a text from a new number?
It creates a lead in Zoho CRM with a source field, so your team can work it.
Can we text from Zoho CRM?
Yes. A send window on the record sends through Heymarket, and workflows can send texts too.
How do you handle opt-in and opt-out?
With an Approved to SMS field on the record. Opt-outs from texts update it, and the send window checks it before every text. We build the controls; your team decides the policy.
How is it priced?
By project, not by the hour. The first call is free, and you get a project quote after it.