Journeys Through Search

Microsoft Ads offline conversions for SalesforceSend Salesforce sales back to Microsoft Ads

Microsoft Ads (Bing) only counts what happens on your website. The sale happens later, by phone or email, in Salesforce. We capture the Microsoft click ID on every lead and send your offline goals back to Microsoft Ads, so it sees which clicks became customers.

  • Offline goals sent from Salesforce back to Microsoft Ads
  • MSCLKID captured on each lead that converts on the website
  • Leads from calls, forms and chats included

900+ integrations completed · Salesforce partner · We sign BAAs

Salesforce
Microsoft Ads
Salesforce → Microsoft Ads
  • • Offline goals
  • • MSCLKID
Microsoft Ads → Salesforce
  • • MSCLKID and UTM parameters
  • • Keyword, campaign and ad group
  • • Landing page, network, device, match type and location

Microsoft Ads never hears about the sale

A form fill or a call counts as a conversion in Microsoft Ads, but the sale that follows by phone or email stays in Salesforce. Microsoft Ads ends up measuring leads, not customers, and has no way to tell good leads from bad ones.

What it does

What the Microsoft Ads offline conversions for Salesforce handles

01

Offline goals, sent back

Sales made by phone or email after the lead is created are sent back to Microsoft Ads as offline conversions.

02

MSCLKID on every lead

The Microsoft click ID and UTM parameters captured on each website lead, so the sale can be matched to the click.

03

Calls, forms and chats

Leads from Call Only ads, website calls, web forms and live chats carry the click ID.

04

Campaign attribution

See which campaigns, keywords and ad groups lead to offline conversions, not just to clicks.

05

Keyword and campaign data

Keyword, campaign, ad group, device and match type stored on each lead and opportunity in Salesforce.

06

Reports in Salesforce

Campaign info on qualified and unqualified leads, in Salesforce reports and dashboards.

Try it: connect two systems

Click and drag the blue plug back, then let go to connect Microsoft Ads to Salesforce.

Aiming

Data that flows

Microsoft Ads offline conversions for Salesforce: both directions, field by field

Salesforce → Microsoft Ads
  • Offline goals
    Sales by phone or email after the lead is created
  • MSCLKID
    Matches each conversion to the original click
Microsoft Ads → Salesforce
  • MSCLKID and UTM parameters
    Captured on each website lead
  • Keyword, campaign and ad group
  • Landing page, network, device, match type and location

See your own Salesforce + Microsoft Ads map

A free call maps your fields and data flow, so you see exactly what the integration would do before anything is built.

Book a free call →

Built for real life

Microsoft Ads offline conversions for Salesforce: the hard parts, already solved

Phone sales

A lead that started with a call or a form and closed over the phone still counts back to the click.

Leads without a click ID

Only leads with an MSCLKID can be matched, so the click ID is captured on every way people convert.

What clients say

900+ integrations completed
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
Jason Landver
CEO, Recovery Beach
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
Mike Kwak
On-Site Adjusting
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
Tarra Boggs
EHS & Compliance Operations Manager

How it works

How the Microsoft Ads offline conversions for Salesforce goes live

  1. 1

    Free call

    We look at how leads come in today and what you need to see, and where.

  2. 2

    Mapping

    Which events, fields and sources carry over, agreed before anything is set up.

  3. 3

    Set up and test

    Configured and tested with real calls, forms and messages.

  4. 4

    Go live

    Running in the background, with support if anything changes.

Working with us

  • US and overnight hours

    Our teams cover all hours, so work keeps moving after your day ends.

  • AI agents in the workflow

    We use AI agents in development and content creation, on a HIPAA-compliant Claude Enterprise license, so builds move faster.

  • 900+ integrations completed

    We have done this before, and it shows in how we plan and test.

  • Free call first

    Honest advice before any work starts, even if you never hire us.

Who the Microsoft Ads offline conversions for Salesforce is for

  • Teams running Microsoft Ads with Salesforce as their CRM
  • Businesses where the sale happens by phone or email after the lead
  • Marketing teams that want Microsoft Ads to measure customers, not form fills

Microsoft Ads offline conversions for Salesforce FAQ

What is an offline conversion?

A sale that happens by phone or email after the lead is created. It is sent back to Microsoft Ads so it counts against the click that produced the lead.

How is the sale matched to the click?

The MSCLKID is captured on each lead from the website and stored in Salesforce, then sent back with the conversion.

How is this different from the Microsoft Ads + Salesforce integration?

That one puts keyword and campaign data on your leads for reporting. This one sends the sales back to Microsoft Ads.

How is it priced?

By project, not by the hour. The first call is free, and you get a project quote after it.

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