Journeys Through Search

Custom Salesforce dashboardsReps see their day, managers see the team, on the screen they open first.

We build Salesforce dashboards your team uses: a homepage dashboard for each rep with their numbers and activity, manager and executive views across the team, and KPI dashboards built as Lightning Web Components when standard dashboards cannot show what you need.

  • A personal dashboard as each rep's homepage
  • Manager, executive and admin dashboards
  • KPI dashboards built as Lightning Web Components
  • Calls, activity, queues and territories in one view

900+ integrations completed · Salesforce partner · We sign BAAs

How we build your dashboards

  1. 1
    Pick the numbers

    The KPIs each rep, manager and executive is measured on

  2. 2
    Fix the data

    Fields, stages and lead sources cleaned up so the numbers are right

  3. 3
    Build reports

    Reports grouped by rep, team, source and time period

  4. 4
    Build dashboards

    Standard dashboards, or Lightning Web Components for custom views

  5. 5
    Roll out

    Set as homepages, shared by folder, and checked for every user

What custom Salesforce dashboards add

Standard Salesforce dashboards cover a lot. They stop at things like daily and weekly sections side by side, notes on a chart, live data from other systems, or a layout that matches how your team talks about its numbers.

We build those as Lightning Web Components on the dashboard or homepage: KPI dashboards with annotations, sales performance with daily and weekly sections, month-over-month views, territory heat maps and a live call queue from CallTrackingMetrics.

Rep dashboards are cloned for each user and set as their homepage, with folder access so each person sees what they should. Managers get the team view, executives the summary, and admins a dashboard grouped by user.

What's included

What custom Salesforce dashboards includes

Rep dashboards

A personal dashboard for each rep, set as their homepage, with their pipeline, tasks and activity.

Manager dashboards

The team's pipeline, activity and results by rep, for the people who coach them.

Executive dashboards

Leads, forms, calls and revenue in one summary for leadership.

KPI dashboards as LWCs

Custom dashboards built as Lightning Web Components, with annotations, daily and weekly sections and month-over-month.

Activity reporting

An All Activities widget and daily activity reports for every user, with inbound and outbound tracked.

Calls and queues

Calls by rep and source, missed calls, and a live queue widget from CallTrackingMetrics.

Territory heat maps

Accounts and results by territory, shown on a heat map.

Revenue by owner

Amounts by owner and by month or quarter, for commission and forecasting.

Access and cleanup

Dashboards shared by folder, cloned for new users, refreshed on a schedule, and old ones cleaned up.

The real thing

Sales and BD dashboards

We work with TrussCharts (trusscharts.com), our sister company, to build dashboards on the data we connect. Client names and locations are replaced.

  1. 1Admits against goal

    One bar per rep. Green on target, amber and red behind. The goal maths shown in the header. (client dashboard, names replaced)

  2. 2Conversion by rep

    Admits as a share of each rep’s leads and opportunities. One bar per rep. Colour shows who is behind. (client dashboard, names replaced)

  3. 3Face-to-face against target

    In-person and virtual meetings counted. One bar per rep. Colour shows who is behind. (client dashboard, names replaced)

  4. 4Is it trending up or down

    Six charts, one per measure. A three-month average line on each. Same months across every chart. (client dashboard, names replaced)

  5. 5What the team is spending time on

    Calls, video calls, face-to-face, events, emails, and tours. One chart per activity type. Month by month. (client dashboard, names replaced)

Works with

All Salesforce integrations

Every system we connect to Salesforce, in one list

Call tracking

CallRail and CallTrackingMetrics native integrations, with recordings and AI call summaries on the lead

Web forms

Gravity Forms, Jotform and Typeform fills create leads with tracking attached

Chat and texting

LiveChat, SnapEngage, Tawk.to and Avochato conversations saved to the lead

EMR

Kipu and Sunwave: admissions in Salesforce, clinical in the EMR, kept in step

Billing and financial

CollaborateMD, AdvancedMD and HiLite, with insurance payments on the patient

Payments

Stripe, PayTrace and PayPal payments recorded on the opportunity

Ad platforms

Google Ads, Microsoft Ads, Meta and TikTok leads in, offline conversions out

Email marketing

ActiveCampaign lists and automations that follow Salesforce

Single sign-on

Open other systems from the Salesforce record with SSO

Reporting

Salesforce data in Google Sheets, BigQuery and Looker Studio

Anything with an API

No app for it? We build the connection with Apex and the APIs

Dashboards nobody opens?

Book a free call. We look at the numbers your reps and managers are measured on and show you what a dashboard for each of them would look like.

Book a free call →

What clients say

900+ integrations completed
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
Jason Landver
CEO, Recovery Beach
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
Mike Kwak
On-Site Adjusting
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
Tarra Boggs
EHS & Compliance Operations Manager

How it works

How custom Salesforce dashboards works

  1. 01

    Free call

    We look at your current reports and what each role needs to see.

  2. 02

    Project quote

    Priced by project, not by the hour. You approve before we start.

  3. 03

    Build and check

    Reports and dashboards built, then checked against the data for every user.

  4. 04

    Roll out and support

    Homepages set, access shared, and new dashboards added as you ask.

Working with us

Custom Salesforce dashboards FAQ

What can a custom Salesforce dashboard show that a standard one cannot?

Layouts like daily and weekly sections side by side, notes on charts, heat maps and live data from other systems such as a call queue. We build those as Lightning Web Components.

Can each rep have their own dashboard?

Yes. We clone a rep dashboard for each user, set it as their homepage and share it so they see their own numbers.

Can the dashboard include calls?

Yes. Calls from CallTrackingMetrics or CallRail are logged in Salesforce, so they report by rep and source, and a live queue widget can sit on the dashboard.

Our numbers look wrong. Can you fix that first?

Yes. We clean up the fields, stages and lead sources the reports depend on before we build on them.

Are you a Salesforce partner?

Yes. Journeys Through Search is a Salesforce partner.

How is it priced?

By project, not by the hour. The first call is free, and you get a project quote after it.

Related