Journeys Through Search

Salesforce customizationsSalesforce, customized to fit the way your team works.

You have Salesforce, but your team works around it. We add the objects and fields you need, clean up the pages, automate the busywork with flows, and build Lightning components and Apex where clicks are not enough. Built in a sandbox, tested, and documented.

  • Built by a Salesforce partner
  • Objects, layouts, flows, LWC and Apex
  • Built in a sandbox, deployed and documented

900+ integrations completed · Salesforce partner · We sign BAAs

How a customization runs

  1. 1
    Review your org

    Your objects, fields, automations and the steps your team takes today

  2. 2
    Build in a sandbox

    Fields, layouts, flows and components built and tested away from live data

  3. 3
    Deploy and document

    Pushed to production, with the automations and code written up

Clicks first, code where it pays

Salesforce can do a lot with configuration alone: fields, page layouts, validation rules and flows. We start there, because it is easier for your admins to maintain.

When the standard pages cannot show what your team needs, we build Lightning Web Components. When the logic is too heavy for a flow, or another system needs to be called, we write Apex, with test classes so it deploys cleanly.

What's included

What Salesforce customizations includes

Custom objects and fields

New objects for the records your business tracks, plus fields, picklists and custom metadata to hold settings.

Page layouts

Key details moved to the top, unused fields and related lists removed, and tabs that group what each team needs.

Validation rules

Required details enforced at the right stage, with the missing fields highlighted so reps know what to fill in.

Flows and automation

Field updates, tasks, email alerts and notifications in the Salesforce bell, set off by the events you choose.

Lightning Web Components

Custom components on the record page: pinned activities, an activity feed, stage banners, call recording players and document previews.

Apex and triggers

Apex classes and triggers where a flow is not enough, including calls out to other systems, with test class coverage.

Documents and email

PDFs generated from the record, and email buttons that send templates or attach documents for you.

Reports and dashboards

Reports and dashboards for reps and managers, including custom dashboard components where standard charts fall short.

Documentation

Your automations, flows, Apex classes and business logic written up, so the next admin can follow them.

Works with

All Salesforce integrations

Every system we connect to Salesforce, in one list

Call tracking

CallRail and CallTrackingMetrics native integrations, with recordings and AI call summaries on the lead

Web forms

Gravity Forms, Jotform and Typeform fills create leads with tracking attached

Chat and texting

LiveChat, SnapEngage, Tawk.to and Avochato conversations saved to the lead

EMR

Kipu and Sunwave: admissions in Salesforce, clinical in the EMR, kept in step

Billing and financial

CollaborateMD, AdvancedMD and HiLite, with insurance payments on the patient

Payments

Stripe, PayTrace and PayPal payments recorded on the opportunity

Ad platforms

Google Ads, Microsoft Ads, Meta and TikTok leads in, offline conversions out

Email marketing

ActiveCampaign lists and automations that follow Salesforce

Single sign-on

Open other systems from the Salesforce record with SSO

Reporting

Salesforce data in Google Sheets, BigQuery and Looker Studio

Anything with an API

No app for it? We build the connection with Apex and the APIs

Is your team working around Salesforce?

Book a free call. We look at your org and the steps your team takes, and give you honest advice on what to change first. No obligation.

Book a free call →

What clients say

900+ integrations completed
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
Jason Landver
CEO, Recovery Beach
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
Mike Kwak
On-Site Adjusting
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
Tarra Boggs
EHS & Compliance Operations Manager

How it works

How Salesforce customizations works

  1. 01

    Free call

    We look at your Salesforce org, what slows your team down, and what you want it to do.

  2. 02

    Project quote

    Priced by project, not by the hour. You approve before we start.

  3. 03

    Build and test in a sandbox

    Every change built and tested in a sandbox, away from live data.

  4. 04

    Deploy and hand over

    Deployed to production, documented, and walked through with your admins.

Working with us

Salesforce customizations FAQ

Do you build in a sandbox first?

Yes, where your edition includes one. Changes are built and tested in the sandbox, then deployed to production.

Do you write code, or only configure?

Both. We use fields, layouts and flows first, and write Lightning Web Components and Apex where configuration is not enough.

Can you fix automations someone else built?

Yes. We can find why a flow or trigger is failing, fix it, and write up how it works.

Will our admins be able to maintain it?

Yes. We document the automations, flows and code, and walk your admins through them.

Do you sign a BAA?

Yes. We sign a BAA for healthcare work.

Are you a Salesforce partner?

Yes. Journeys Through Search is a Salesforce partner.

How is it priced?

By project, not by the hour. The first call is free, and you get a project quote after it.

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