Journeys Through Search

Salesforce with multiple Kipu accountsEvery facility's EMR, one admissions team, one Salesforce org.

Groups with more than one facility end up with more than one Kipu account. We connect each of them to a single Salesforce org, so admissions works one pipeline and every patient goes to the right Kipu account, with the right program, and comes back with its Kipu ID.

  • Each Kipu account or location connected to the same org
  • Patients routed to the right Kipu account by facility
  • Programs mapped for every Kipu account
  • Admissions reported across all facilities

900+ integrations completed · Salesforce partner · We sign BAAs

How several Kipu accounts share one Salesforce org

  1. 1
    One pipeline

    Leads and opportunities for every facility in one Salesforce org

  2. 2
    Pick the facility

    The facility and program on the opportunity decide which Kipu account it goes to

  3. 3
    Send to Kipu

    The patient created in that Kipu account, with the program from its own list

  4. 4
    Back to Salesforce

    Master ID, admit and discharge dates and insurance carrier returned to the record

  5. 5
    Report

    Admissions by facility and by program, across every Kipu account

What changes when Salesforce talks to more than one Kipu account

Each Kipu account has its own API access, its own locations and its own program list. A single integration built for one account sends patients to the wrong place, or fails, once a second facility is added.

We give each Kipu account its own connection and access, link our vendor app to its locations, and load its program list. The facility on the Salesforce record decides where each patient goes.

The Kipu Master ID comes back to Salesforce for each patient, so updates, re-admits and discharges match the right chart in the right account. Kipu and Salesforce stay two-way for every facility.

Errors are logged in Salesforce and summarized by email, so a failed send for one facility is fixed before admissions notices.

What's included

What Salesforce with multiple Kipu accounts includes

A connection per Kipu account

Each Kipu account set up with its own API access and permissions to create and update patients.

Locations linked

Our vendor app linked to each Kipu location your team admits into.

Program lists

The program list for every Kipu account loaded and mapped, so reps pick from the right one.

Routing by facility

The facility on the opportunity decides which Kipu account receives the patient.

Kipu IDs in Salesforce

The Master ID stored on the record for each patient, with IDs matched in both systems.

Kipu back to Salesforce

Admit and discharge dates, insurance carrier and program history returned to the record.

Mapping document

A diagram and field mapping sheet for each Kipu account, kept with your docs.

Historical upload

Existing Kipu patients loaded into Salesforce when a new account is connected.

Error logs and summaries

Failed sends logged in Salesforce, error summary emails, and alerts for Kipu records missing an opportunity.

Adding facilities

A new Kipu account or state added to the same org when you open a new facility.

Works with

All Salesforce integrations

Every system we connect to Salesforce, in one list

Call tracking

CallRail and CallTrackingMetrics native integrations, with recordings and AI call summaries on the lead

Web forms

Gravity Forms, Jotform and Typeform fills create leads with tracking attached

Chat and texting

LiveChat, SnapEngage, Tawk.to and Avochato conversations saved to the lead

EMR

Kipu and Sunwave: admissions in Salesforce, clinical in the EMR, kept in step

Billing and financial

CollaborateMD, AdvancedMD and HiLite, with insurance payments on the patient

Payments

Stripe, PayTrace and PayPal payments recorded on the opportunity

Ad platforms

Google Ads, Microsoft Ads, Meta and TikTok leads in, offline conversions out

Email marketing

ActiveCampaign lists and automations that follow Salesforce

Single sign-on

Open other systems from the Salesforce record with SSO

Reporting

Salesforce data in Google Sheets, BigQuery and Looker Studio

Anything with an API

No app for it? We build the connection with Apex and the APIs

Adding a facility with its own Kipu account?

Book a free call. We look at your Kipu accounts and your Salesforce org and show you how they fit together.

Book a free call →

What clients say

900+ integrations completed
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
Jason Landver
CEO, Recovery Beach
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
Mike Kwak
On-Site Adjusting
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
Tarra Boggs
EHS & Compliance Operations Manager

How it works

How Salesforce with multiple Kipu accounts works

  1. 01

    Free call

    We look at your facilities, your Kipu accounts and how admissions works across them.

  2. 02

    Mapping

    Facilities, programs and fields mapped for each Kipu account, in a document you keep.

  3. 03

    Build and test in a sandbox

    Each Kipu connection tested with sample patients before go-live.

  4. 04

    Go live and support

    Deployed to production, with error alerts and support as you add facilities.

Working with us

Salesforce with multiple Kipu accounts FAQ

Can one Salesforce org connect to several Kipu accounts?

Yes. Each Kipu account gets its own connection, and the facility on the Salesforce record decides which account each patient goes to.

How are programs handled?

We load the program list for every Kipu account, so the program a rep picks matches the account the patient is sent to.

What comes back from Kipu?

The Master ID, admit and discharge dates, insurance carrier and program history, on the Salesforce record for each patient.

What if a send fails?

The error is logged in Salesforce and included in an error summary email, so it is fixed and re-sent.

Can we add a facility later?

Yes. A new Kipu account or location is connected to the same org, with its programs and mapping.

Do you sign a BAA?

Yes. We sign BAAs for healthcare work.

How is it priced?

By project, not by the hour. The first call is free, and you get a project quote after it.

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