We run the day-to-day of your Salesforce org: new users, fields, reports and requests from your team, plus the development work behind them. Failing flows and Apex errors get fixed, API versions stay current, backups run, and your integrations are watched. JTS manages 15 Salesforce orgs this way today.
900+ integrations completed · Salesforce partner · We sign BAAs
How a request moves
Every request or error becomes a Jira ticket with what is wrong and what done looks like
The change is built and tested away from live data
We test it, then your team checks it before it goes live
Deployed, documented and closed
Managed today
Each org has its own Jira project, its own sandbox process and its own documentation. The same checks run across all of them, so a fix found in one org is checked in the others.
Book a free call →A Salesforce org needs care after go-live. People join and leave, managers want new reports, an integration token expires, and a flow starts failing on records nobody expected. Without an admin, those requests pile up.
With managed services, they come to us. A Salesforce admin consultant handles the setup work, and developers on the same team write the Apex, Lightning Web Components and flows when a request needs code. You do not have to decide which kind of help you need first.
We also look after the parts nobody asks for until they break: backups, legacy API versions, error emails, email deliverability and the connections to your other systems.
We use AI agents (Claude) in our development work. Every change still goes through a sandbox and QA before it reaches your org.
What's included
Fields, page layouts, picklists, validation rules, list views, reports and dashboards, changed as your team asks.
New users set up with the right profile, permission sets, dashboards and folder access, and leavers deactivated with their records reassigned.
Apex, triggers and test classes, Lightning Web Components, flows and custom objects for the requests configuration cannot cover.
Error emails from failing flows and Apex classes read, traced to the record that caused them, and fixed at the cause.
Code, flows and integrations still on retired or legacy Salesforce API versions found and moved to supported versions.
Spanning Backup for Salesforce set up, so data and metadata can be restored after a bad import, a mass update or a deleted record.
Alerts when a token fails or a sync stops, error logs on failed records, and fixes for call tracking, forms, chat, the EMR and payments connections.
Org-wide email addresses verified and DKIM and SPF set up, so email from Salesforce reaches the inbox.
Written docs on your automations, flows and Apex, kept up to date as things change.
Every system we connect to Salesforce, in one list
CallRail and CallTrackingMetrics native integrations, with recordings and AI call summaries on the lead
Gravity Forms, Jotform and Typeform fills create leads with tracking attached
LiveChat, SnapEngage, Tawk.to and Avochato conversations saved to the lead
Kipu and Sunwave: admissions in Salesforce, clinical in the EMR, kept in step
CollaborateMD, AdvancedMD and HiLite, with insurance payments on the patient
Stripe, PayTrace and PayPal payments recorded on the opportunity
Google Ads, Microsoft Ads, Meta and TikTok leads in, offline conversions out
ActiveCampaign lists and automations that follow Salesforce
Open other systems from the Salesforce record with SSO
Salesforce data in Google Sheets, BigQuery and Looker Studio
No app for it? We build the connection with Apex and the APIs
Book a free call. We look at your org, the open requests and anything failing, and tell you what we would fix first.
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
How it works
We talk through your org, your team and what needs attention today.
We get sandbox and admin access, read your automations, code and integrations, and list what is failing or out of date.
You get a quote for the ongoing support: a monthly retainer, or by project for a set scope.
Requests come in as tickets, go through the sandbox and QA, and go live with documentation.
Working with us
US and overnight hours
Our teams cover all hours, so work keeps moving after your day ends.
AI agents in the workflow
We use AI agents in development and content creation, on a HIPAA-compliant Claude Enterprise license, so builds move faster.
900+ integrations completed
We have done this before, and it shows in how we plan and test.
Free call first
Honest advice before any work starts, even if you never hire us.
Ongoing admin and development support for your Salesforce org from an outside team, instead of a full-time admin. We handle requests from your users, fix errors, keep the org up to date and look after backups and integrations.
An administrator runs the org day to day: users, fields, reports and requests. A consultant also looks at how your team works and designs changes around it. With managed services you get both, plus developers for the work that needs code.
Yes. JTS manages 15 Salesforce orgs today.
Yes. We start by reading the objects, automations, code and integrations, fix what is failing, and document how it works before we change it.
Yes. We set up Spanning Backup for Salesforce, which backs up your data and metadata and can restore records, fields or a point in time.
US hours and overnight, so fixes can happen outside your team's working day.
Yes. We sign BAAs for healthcare work.
A monthly retainer for ongoing support, or by project for a set scope, whichever fits your team. The first call is free, and you get a quote after it.
