Journeys Through Search

Claude Salesforce integrationClaude connected to your org through MCP or the API, with the access you choose.

We connect Claude, Anthropic's AI model, to your Salesforce org. Admins and developers use it for development, reports and dashboards. Reps can get a bot inside Salesforce that answers questions like "give me people to call". We set up the connection, decide with you what Claude can see and change, and test it in a sandbox first.

  • Claude connected to Salesforce for more than a dozen clients
  • MCP or the Salesforce API, through a dedicated integration user
  • Read-only or read and write, by object and field
  • Our Claude Enterprise licenses are set up as HIPAA compliant

900+ integrations completed · Salesforce partner · We sign BAAs

How we connect it

  1. 1
    Choose the access

    Which objects and fields Claude can read, and which it can change

  2. 2
    Connect

    MCP (Model Context Protocol) or the Salesforce API, through an integration user with only those permissions

  3. 3
    Test and hand over

    Real questions tried in a sandbox, then your team shown what to ask

What a Claude Salesforce integration is

Claude on its own knows nothing about your org. The integration gives it a way in: either MCP (Model Context Protocol), a standard way for Claude to call tools that read and change Salesforce, or the Salesforce API, called from code we build. We pick the route that fits how your team will use it.

Claude connects as its own integration user. That user has permissions for the objects and fields you choose and nothing else, so Claude sees what the integration user can see. It can be read-only, or allowed to change records with a person approving the change.

For admins and developers, the connection is what lets Claude build fields, flows and code, write reports and put dashboards together in the org, with changes built in a sandbox first. For reps, the same connection powers a bot inside Salesforce that answers from your own records. The work the agents do is on AI agents for Salesforce.

If your org holds patient data, the Claude side matters as much as the Salesforce side. Claude can only be used with patient data under a business associate agreement (BAA) with Anthropic, on an eligible plan. Our own Claude Enterprise licenses are set up as HIPAA compliant, and we can help you get yours set up. See HIPAA-compliant Claude.

What's included

What claude Salesforce integration includes

MCP or API connection

Claude connected to your org through MCP or the Salesforce API, whichever fits the job.

Dedicated integration user

A Salesforce user for Claude alone, with a permission set for the objects and fields you choose.

Read and write rules

Read-only to start, or write access on chosen objects with a person approving changes.

Sandbox and production

Connected to a sandbox for building and testing, and to production when your team is ready.

Setup for admins and developers

Claude set up with instructions about your org, so development, report and dashboard requests start from the right objects.

A bot for reps

A bot inside Salesforce that answers rep questions like "give me people to call" from your records.

Claude plan and HIPAA

Help choosing the right Claude plan, and getting it set up for HIPAA where patient data is involved.

Team walkthrough

Your admins, developers and reps shown what to ask and what not to.

Works with

Your Salesforce org

Objects, fields, flows, Apex and Lightning Web Components

Claude

Connected through MCP or the Salesforce API

AI agents for Salesforce

Development, reports, dashboards and a rep bot, built on this connection

HIPAA-compliant Claude

The right plan, a BAA with Anthropic, settings and staff rules

Custom development

Apex and components for API-based connections

Reports and dashboards

Built in Salesforce from a plain-English request

Want Claude connected to your Salesforce org?

Book a free call. Tell us who would use it and what they need, and we show you how we would connect it and what access it would need.

Book a free call →

What clients say

900+ integrations completed
The JTS team are extremely knowledgeable when it comes to advertising attribution and maximizing the potential of customer and leads. They know software extremely well, and how all the pieces fit together perfectly. I highly recommend his services to anyone looking to streamline their technology and maximize their sales potential.
Jason Landver
CEO, Recovery Beach
I have been thoroughly impressed with the results. JTS team expertise in systems and software integration has given me clear and concise reports, they help me also with generating qualified leads, has been instrumental in driving my business forward. Thank you for everything you have done for my business.
Mike Kwak
On-Site Adjusting
For the past five years, Journeys Through Search has been an incredible marketing company to assist in our PPC, web development and support. Quick responses, vast knowledge and marketing creativity made them such a value add to our organization.
Tarra Boggs
EHS & Compliance Operations Manager

How it works

How claude Salesforce integration works

  1. 01

    Free call

    We look at your org, who would use Claude, and whether patient data is involved.

  2. 02

    Choose the access

    Objects, fields, read or write, and MCP or the API, agreed with you.

  3. 03

    Connect and test in a sandbox

    The integration user and connection set up and tested against a copy of your org.

  4. 04

    Go live and train

    Connected to production, with your team shown how to use it.

Working with us

Claude Salesforce integration FAQ

MCP or the Salesforce API: which is better?

It depends on the job. MCP lets Claude call tools against your org directly. The API route runs through code we build, like a bot inside Salesforce. We recommend one on the free call.

Does Claude see all of our Salesforce data?

No. It sees what its integration user is allowed to see, and you choose that access.

Can Claude change records?

Only if you allow it. We recommend a person approves changes at first.

Have you done this before?

We have connected Claude to Salesforce for more than a dozen clients.

Is it safe for patient data?

Claude can only be used with patient data under a business associate agreement (BAA) with Anthropic, on an eligible plan. Our Claude Enterprise licenses are set up as HIPAA compliant, and we help you set up yours.

Is this Agentforce?

No. This connects Claude to Salesforce. On a free call we can talk through which approach fits.

Are you a Salesforce partner?

Yes. Journeys Through Search is a Salesforce partner.

How is it priced?

By project, not by the hour. The first call is free, and you get a project quote after it.

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